1. /human
2. Chat started
3. William joined the chat
4. William
5. Let me transfer you to a live agent right away.
6. William D joined the chat
7. William left the chat
8. #3009482 This is my case number
9. William D
10. Hello, welcome to Kraken Live Chat! How can I help you today?
11. my name is Sami
12. how are you today
13. Thank you for working during COVID
14. look i was able to change my password
15. William D
16. I am fine, thank you.
17. but unfortunatley i dont have access to the phone with the 2auth verification
18. can you please get me up to speed?
19. i am receiving ฿ today and i dont want to go to coinbase
20. they are to expensive
21. William D
22. I see that you just sent a follow up email in that ticket.
23. i did
24. and twitter
25. and google forms
26. i am really trying to be annoying :))
27. William D
28. Please allow our team to review and they will follow up with you to resolve the issue.
29. sure
30. i allow alot of things
31. but can you tell me a timeframe
32. i wish someone would write code and come up with a countdown for your support ticket
33. oi think i lost my internet
34. Resend
35. Chat started
36. /human
37. William joined the chat
38. William
39. Let me transfer you to a live agent right away.
40. William D joined the chat
41. William left the chat
42. #3009482 This is my case number
43. William D
44. Hello, welcome to Kraken Live Chat! How can I help you today?
45. my name is Sami
46. how are you today
47. Thank you for working during COVID
48. look i was able to change my password
49. William D
50. I am fine, thank you.
51. but unfortunatley i dont have access to the phone with the 2auth verification
52. can you please get me up to speed?
53. i am receiving ฿ today and i dont want to go to coinbase
54. they are to expensive
55. William D
56. I see that you just sent a follow up email in that ticket.
57. i did
58. and twitter
59. and google forms
60. i am really trying to be annoying :))
61. William D
62. Please allow our team to review and they will follow up with you to resolve the issue.
63. sure
64. i allow alot of things
65. but can you tell me a timeframe
66. i wish someone would write code and come up with a countdown for your support ticket
67. William D
68. I can not provide an exact time frame but normally they will respond to your email within 1-2 business days.
69. kraken support went from amazing
70. to really bad
71. to amazing
72. to mediocre
73. i think scaling cost
74. amazingness
75. you live chat literally only tells you to write a ticket
76. the ticket tells you to write an email
77. the twitter tells you to write a google forms
78. William D
79. I will send a priority note to that ticket to ask our team to follow up with you.
80. the email then tells you to write a ticket
81. so you are stuck in an endless loop
82. think about that
83. sounds good. thx for the priority
84. but i think all cases should be priority
85. William D
86. Is there anything else that I can help you with?
87. lol
88. be assertive
89. dont actually have a conversation
90. Chat rated Bad
91. no there is nothing else
92. Chat ended