/human
Chat started
William joined the chat
William
Let me transfer you to a live agent right away.
William D joined the chat
William left the chat
#3009482 This is my case number 
William D
Hello, welcome to Kraken Live Chat! How can I help you today?
my name is Sami
how are you today
Thank you for working during COVID
look i was able to change my password 
William D
I am fine, thank you.
but unfortunatley i dont have access to the phone with the 2auth verification
can you please get me up to speed?
i am receiving ฿ today and i dont want to go to coinbase 
they are to expensive
William D
I see that you just sent a follow up email in that ticket.
i did
and twitter
and google forms
i am really trying to be annoying :))
William D
Please allow our team to review and they will follow up with you to resolve the issue.
sure
i allow alot of things
but can you tell me a timeframe
i wish someone would write code and come up with a countdown for your support ticket
oi think i lost my internet
Resend
Chat started
/human
William joined the chat
William
Let me transfer you to a live agent right away.
William D joined the chat
William left the chat
#3009482 This is my case number
William D
Hello, welcome to Kraken Live Chat! How can I help you today?
my name is Sami
how are you today
Thank you for working during COVID
look i was able to change my password
William D
I am fine, thank you.
but unfortunatley i dont have access to the phone with the 2auth verification
can you please get me up to speed?
i am receiving ฿ today and i dont want to go to coinbase
they are to expensive
William D
I see that you just sent a follow up email in that ticket.
i did
and twitter
and google forms
i am really trying to be annoying :))
William D
Please allow our team to review and they will follow up with you to resolve the issue.
sure
i allow alot of things
but can you tell me a timeframe
i wish someone would write code and come up with a countdown for your support ticket
William D
I can not provide an exact time frame but normally they will respond to your email within 1-2 business days.
kraken support went from amazing
to really bad
to amazing
to mediocre
i think scaling cost 
amazingness
you live chat literally only tells you to write a ticket
the ticket tells you to write an email
the twitter tells you to write a google forms
William D
I will send a priority note to that ticket to ask our team to follow up with you.
the email then tells you to write a ticket
so you are stuck in an endless loop
think about that
sounds good. thx for the priority
but i think all cases should be priority
William D
Is there anything else that I can help you with?
lol
be assertive
dont actually have a conversation
Chat rated Bad
no there is nothing else
Chat ended