1. We received your submission but do not have enough information to transfer funds to you and reactivate your seller-fulfilled offers at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:
2. -- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy and Seller Code of Conduct.
3. -- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.
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5. How do I send the required information?
6. You can submit this information by clicking “Submit new information” on the banner at the top of your Account Health page and provide the information requested above:
7. https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap
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9. As a reminder, all sellers are expected to adhere to the Amazon Services Business Solutions Agreement and Seller Code of Conduct when listing products on Amazon.
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11. The Amazon Services Business Solutions Agreement (https://sellercentral.amazon.com/gp/help/external/G1791) and the Seller Code of Conduct (https://sellercentral.amazon.com/gp/help/G1801) requires that sellers act fairly and honestly on Amazon to ensure a safe buying and selling experience. Amongst other requirements, the Code of Conduct states that all sellers must:
12. -- Provide accurate information to Amazon and our customers at all times.
13. -- Act fairly and not misuse Amazon features or services.
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15. What happens if I do not send a sufficient explanation?
16. If we can confirm that you have not violated the Drop Shipping policy, the review period will end and we will reactivate your seller-fulfilled orders and automatically release funds for disbursement. If we do not find sufficient evidence confirming your fulfillment methods during this period, further action may be taken and your entire Amazon account may be permanently deactivated. You will receive an email following the review to let you know what action has been taken.